The Altruist Group

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What Makes The ALTRUIST Group Different?

The T.r.u.e. Crew Council

Each quarter the team at The ALTRUIST Group meets with parents and family members so that their voices are heard.

  • Platform where guardians, family members and advocates of our existing clients can come together and exercise their voice in the continual improvement process of services and supports offered
  • Meet quarterly to review, analyze and discuss client complaints, surveys and other feedback and data collected
  • Brainstorm and present recommendations addressing complaints and data
  • Provide other accountability measures and guidance

Our Unique Accreditation

Practices at The ALTRUIST Group have earned accreditation through ISO9001:2015. This quality management system is rare for a company in this industry, it is a commitment to developing standards that are recognized and respected not just in Central Indiana, but across the globe. Through this we strive to control the quality of services to our families and to become overall a more competitive provider.

The steps to achieve this level of excellence is outlined in our Quality Policy:

We are committed to utilizing our resources and trusted team efforts to deliver uniquely tailored support services to customers and all interested parties. Through our Quality Management System, we continually evaluate opportunities for improvement to ensure the delivery of quality services.

The ALTRUIST Group incorporates the T.R.U.E. model to embrace the Quality Policy. Our unique customer focus ensures that each customer experiences quality services and supports at an exceptional level.

Core Support Services at The ALTRUIST Group

Home Supports

  • Participant Assistance and Care
  • Respite

Community Supports

  • Day Habilitation
  • Participant Assistance and Care
  • Respite
  • Workplace Assistance

Testimonials

Diane K.

Jeanine Coleman speaks my language! She has founded The ALTRUIST Group on the principles and values I uphold for my son Patrick, as well as, our family. The ALTRUIST Group goes above and beyond to meet the needs and to encourage the potential of my son by providing a ‘perfect match’ provider, respecting our desires for his growth, continued learning opportunities, and independence with respect and dignity.

Jacqueline N.

As a mother of a son with specials needs, it has been such a great experience working with The ALTRUIST Group.  Whether it’s overcoming anxiety or other life transitions, Jeanine and her team go above and beyond to make sure all their clients feel valued as they pursue their goals. I have also been blessed to be able to work alongside The ALTRUIST Group to see first hand how caring the staff really is.

T. Thomas

We don’t have family in the area, and we never liked to burden our friends to ask them to babysit for us, so my husband and I haven’t gotten a lot of date nights over the years. We’ve also been nervous about having a stranger watch our daughter but a year ago we finally took the plunge and started using respite care for our daughter. Thanks to Jeanine and Melissa at The ALTRUIST Group we now have weekly date nights! Melissa is wonderful, our daughter loves her and she looks forward to her time with her every week. We are so thankful for Jeanine, Melissa and The ALTRUIST Group!

Larry S.

My brother has been a client of The ALTRUIST Group since its inception. Jeanine Coleman is a caring and conscientious leader who has ensured that his experience is a positive one. While all organizations have challenges, Ms. Coleman is very responsive and diligent in addressing the few concerns that I have had. I strongly encourage anyone who has a loved one to make the decision to sign up with The ALTRUIST Group.